Bolt Food courier job
Bolt Food is the delivery app from the Bolt family — the same one as the rides. There is no schedule here in any shape or form: no slots to book, no minimum hours, no points that unlock the better windows. What there is instead is one hard number the platform makes no secret of and does keep an eye on: 80% of orders accepted. Below is everything worth knowing before you start — including what Bolt Food cannot do.
80% of orders accepted — the strictest threshold on the market
Most apps talk about acceptance in generalities: "better keep it high", "do not turn too many down". Bolt is the exception here and states the number outright: the required acceptance rate is 80%, that is 8 out of every 10 orders. This is not something observed on a forum or advice from a more experienced courier, but a line in the platform's official help pages — which is why you should take it seriously from day one rather than from your first warning.
The most important detail gets lost in that definition. Orders you never accepted count exactly the same as ones you rejected — an offer that expired because you happened to be parking, riding a lift or carrying your phone in your backpack drags the statistic down just as much as deliberately tapping "reject". You have around a minute to decide. Running several apps at once adds a second catch: Bolt Food goes to sleep when it is not in the foreground, so missed offers can quietly pile up.
Let us also spell out what is at stake, because Bolt does not mince its words here: a low order acceptance rate sits right there on the official list of reasons for blocking an account. The platform does not specify what period those 80% are calculated over — the "Skuteczność" (performance) screen lets you filter by day, week and month, but that is a display option, not the basis of the calculation. Let us call it what it is: this is the strictest formally announced threshold on the Polish delivery market — Wolt gives no official number at all, and Uber Eats has no threshold whatsoever. It is no reason to panic, only a reason to ride differently: fewer casual logins, more deliberate sessions during the hours when you genuinely want to take orders.
You cannot get into Bolt Food through a business of your own — the platform signs no B2B contracts with couriers, so the only route is a settlement partner: they are the ones who add you to their fleet and take on the contract, the taxes and the payouts. It is also worth knowing whose terms you are actually signing: the counterparty is Bolt Operations OÜ of Estonia, the governing law is Estonian and disputes are heard by a court in Tallinn. An account block can be challenged — EU Regulation 2019/1150 gives you that right.
How the job works at Bolt Food
You book no slots, declare no hours and build up no stats that unlock the better windows — asked about fixed hours and shifts, Bolt answers in its help pages with a short "no". Your only commitment: an order you have accepted you deliver to the end before you log off.
You see what you will earn before you tap, and you see it together with the delivery address — which Uber Eats does not give you, as there you only know the rough area until you collect the food. Formally you have a minute to decide; in practice the offer sits on the screen for closer to thirty seconds.
The city is split into zones with their own rate multipliers — higher where couriers are scarce, lower in a densely covered centre. On top of that come dynamic boosts for peak times, traffic and weather, and one multiplies the other, so the same route can pay wildly differently.
Waiting more than 15 minutes at a restaurant is compensated automatically, with nothing to report. Cash came back in 2026 to every Polish city Bolt Food covers: you need no float and no change, the debt limit is 200 zł, and you leave the money you have collected at restaurants on your next pickups.
How much does a Bolt Food courier earn
There is no hourly rate in Bolt Food — you are paid per delivery. The platform's official line talks about "up to 40 zł an hour", but that is a marketing message with no conditions spelled out — and Bolt has published no price list since April 2024, when the rates page came back without any figures, carrying only a description of the method. Your pay is made up of a pickup rate, a delivery rate and distance counted only from the restaurant to the customer, topped up by bonuses, multipliers, compensations and tips, which come to you in full; deductions come off that, for instance the bag fee or a cash balance correction. Two things are better known sooner than later. First, the amounts in the app are gross — to estimate the net figure, divide them by 1.23; that is a common surprise for people coming over from Uber Eats, where the amount shown with the job is already the one after deduction. Second, the honest answer to the hourly-rate question: the pool of orders at Bolt Food is smaller than at Glovo and Wolt and the restaurant line-up is narrower, so riding this one app alone the gaps between deliveries can drag on. That is why most couriers keep Bolt Food as a second app alongside their main one and take from it whatever happens to be worth taking. The range for your own city is on the city page below.
How to become a Bolt Food courier — 3 steps
Your name, e-mail, phone number and city. You go into the settlement partner's system — they are the ones who put you forward to the platform, because Bolt does not recruit couriers directly and signs no contracts with people outside a fleet.
You upload a photo ID and sign the contract online. During registration you take a selfie with the document so that both the photo and the date of birth are visible — with the older type of Polish dowód osobisty (national ID card) that can be a problem, while a passport goes through more easily. Before your first delivery there is still a short compulsory course on hygiene and health and safety.
Accounts are activated in batches, usually within a few dozen hours of your documents being complete. After that all you need is a thermal bag — your own is perfectly fine — and the online button. You collect your first order no later than 15 minutes after the "ready for pickup" status.
What you need
There is no upper age limit.
A dowód osobisty, a passport or a karta pobytu (residence card). Verification is based on a selfie with the document showing both the photo and the date of birth, so a passport usually shortens the whole procedure.
Android 9 or newer or iOS 12 and above, with a Polish phone number. A bank account is compulsory — payouts go by transfer through the partner. Keep the app in the foreground: in the background it goes to sleep and offers can pass you by.
Bolt accepts a bike, a scooter and a car, and partner fleets add mopeds and motorbikes. A bicycle does not need registering anywhere — registration applies only to motor vehicles, which also require a licence and insurance.
What is compulsory is the bag itself, not a particular model — the terms expressly allow your own, so kit left over from another app will do. A Bolt bag is paid for and covered by a deposit you get back when you return it.
You cannot open an account without a fleet. Bolt signs no B2B contracts with couriers, so a partner here is not an option for beginners but the only path in.
Already riding for Bolt Food with another partner?
Changing partner at Bolt Food usually takes one day. The new partner adds you to their fleet and you confirm the move by contacting support in the Bolt app — and that is where the formalities end. Your account, your stats and your delivery history stay yours, you are not starting from scratch and you do not have to pause your riding. There is no monthly cycle here as at Wolt and no two-week wait as at Glovo, although Bolt describes the procedure itself nowhere. Before you sign a new contract, compare commissions and how the weekly balance is settled — over a month the differences can be noticeable, especially if Bolt Food is your second app.
Changing your settlement partner at Bolt Food — a step-by-step guide →
Choose your city
For the biggest Bolt Food markets we have separate pages: where most of the orders are, what hours the app even operates, what to ride and where the boundaries of the multiplier zones run.
You will not find a list of Bolt Food cities anywhere — Bolt does not publish one, and its official help pages send you to a cities page that lists Bolt rides rather than deliveries. That is the most common trap when checking coverage. Confirmed markets include Warsaw, Kraków, the Tricity, Poznań, Wrocław, Łódź, Katowice with Chorzów, Toruń, Gorzów Wielkopolski, Lublin since October 2025 and Białystok since the start of 2026. We will say plainly what is missing too: Bolt Food does not operate in Szczecin or Bydgoszcz — it simply is not listed among Bolt's services for those cities, even though a boilerplate delivery block sits at the bottom of every city page confirming nothing. If you live in one of them, find your city on the list — you will land on a page about courier work there, covering the apps that actually operate in it.
Common questions about working with Bolt Food
What happens if I miss an order offer?
The statistic will treat it exactly like a rejection — Bolt counts rejected and unaccepted orders together. With the required level at 80%, that means your phone has to be at hand with the app on top, because in the background Bolt Food goes to sleep. You have around a minute to decide, so outside a restaurant or while parking it pays to keep the screen in sight.
Can I ride through my own business?
That route is closed here: Bolt signs no B2B contracts with couriers, even if you have been running a company for years. An account only comes into being within a settlement partner's fleet, and the partner takes on the contract, the taxes and the payouts. In this respect Bolt Food stands apart from Uber Eats and Wolt — and for a courier without a business it is a simplification rather than an obstacle.
Is Bolt Food enough as my only app?
The honest answer is: rarely. There are fewer orders here than at Glovo and Wolt and the restaurant list is shorter, so outside peak hours the gaps can be long. The typical setup is Bolt Food switched on alongside a main app — just remember that riding that way it is easiest to miss an offer, and that hits your acceptance rate directly.
Do I have to buy the branded bag?
What is compulsory is the thermal bag itself, not a particular model — the terms expressly allow your own, so kit left over from another app is perfectly good enough to start with. A Bolt bag is paid for and covered by a deposit: when you close your account it has to go back within 3 working days. Bolt does not hand out branded clothing — you may only wear it if you have bought it.
Does seven days without riding mean my account is deactivated?
This is one of the most repeated myths about this app. Bolt has announced no rule along the lines of "X days off and your account disappears", and the seven days appear in the terms in an entirely different context: that is how long you have to settle a negative balance after losing active status. Accounts get blocked for other reasons — among them a low acceptance rate, poor ratings, irregularities in cash settlements or the wrong type of vehicle.
When and how do I get paid?
Bolt passes everything you have earned to the partner in one lump, and the settlement and the payout are handled by the partner in their own app — which is also where you see the deductions and the tax. Weekly payouts are the standard, and the BLIK cheque is available too: you generate a code at any hour and collect cash from an ATM without waiting for a transfer. Keep in mind, though, that the amounts you see in Bolt Food are gross.
Start delivering with Bolt Food
Fill in the form — the settlement partner takes care of the rest.
Register online