How to pick a settlement partner — and how to change one
A settlement partner is the company that signs your contract, gets you into the app and sends over the money you earn on deliveries. You pick one once and then pay them on every settlement, which is why ten minutes of reading here pays for itself faster than a single drop does. This page covers two situations: you are looking for your first firm, or you already have one and want to move somewhere else. You will find the questions to ask before signing, the deductions worth watching, what to do and in what order when a payout is late, and — most useful of all — how long changing fleets really takes in each of the four apps.
Uber Eats straight away, Bolt Food in a day, Glovo in two or three, Wolt not until the new month.
VAT can legitimately appear in only one of the four apps. Check whether that is really your case.
Plus five signs it is better to walk away before there is a contract.
An order of steps that works better than a fifth call to the office.
What a partner handles for you, and what they never will
They sign an umowa zlecenie (a civil-law contract) with you with full contributions paid, register you with ZUS (the state social insurance body) and pay your tax advances. That is what lets you ride legally without opening a business of your own.
In Wolt and Bolt Food this is the only way in — neither platform signs contracts with couriers itself. Uber Eats has closed direct B2B. Only Glovo, since summer 2026, will take you on your own business registration as an alternative.
Earnings from the app land with the partner first and reach you after that. They decide how often you can cash out, what each additional payout in a month costs and what turns up under "deductions".
They do not set delivery rates and they have no say in how many orders come in. They also cannot unblock an account that the app itself has blocked — that call belongs to the platform, and the partner can at best help you get through to someone. Changing fleets fixes nothing that sits on the app's side.
Ask these eight things before you sign
Send them by e-mail or in a chat and keep the replies in writing. This is not about being difficult — it is about having something to go back to in a month, when a line nobody ever mentioned shows up on your settlement.
What does one settlement cost, and do later ones in the same month cost more?
At some firms the first settlement of the month is free and every one after that is charged. If you plan to cash out weekly or daily, that is not a detail — it is four fees instead of one. Ask for the price list in numbers, not for a slogan about free payouts.
When exactly is the money in my account?
Not "quickly" but: which day closes the settlement period, which day the transfer goes out and by what hour. Ask about on-demand payouts too, and whether you can pull the cash out of an ATM with BLIK (Poland's instant payment system) instead of waiting for a transfer to land.
What do I pay for a second and third app?
One contract can cover several apps at once. In some places app number two comes at a discount, in others the meter starts again from scratch. Do the sum on the set you actually plan to ride, not on the price of a single app.
What is the full list of deductions beyond the settlement fee?
Ask for every item separately: VAT, cash balance corrections, the bag, vehicle rental, a proof-of-income certificate, filing your annual PIT (the annual tax return), reactivating the account after a break. Ask outright whether the fee still runs through a week with zero deliveries on it.
What does renting a vehicle cost, and what is in the price?
With our partner a delivery e-bike starts at 210 zł a week and an electric delivery car in Warsaw at 150 zł a week. Ask whether servicing, tyres and inspections are included, what the deposit is and whether you can pay it off in instalments, and what you get while the vehicle is off the road — with cars a replacement is standard.
Who pays for the thermal bag, and does the money come back?
This depends on the app as much as on the firm. Wolt does not sell equipment at all — the bag comes from your partner or you bring your own. Uber Eats will take any bag, even one with a rival's logo on it; with our partner it costs 120 zł and they refund the whole amount once you start working. In Bolt the bag is paid for and carries a deposit that comes back within 3 working days of your account being closed.
What happens if I fall ill or take a break?
Two things to check. First: voluntary sickness insurance on an umowa zlecenie — without it there is no benefit if you get hurt. Second: whether the settlement fee keeps running while you are away, whether the account has to be suspended and whether starting it again costs anything. Remember that the apps have their own limits regardless of your partner — in Wolt an account with no deliveries officially goes inactive after 30 days.
How do we part ways?
Notice period, any penalty clauses, who closes the last settlement period and by when the final money goes out. While you are at it, ask for a copy of the contract by e-mail, to read at home before you sign. A firm that will not send it has just told you everything you need to know about itself.
Five signs you should keep looking
The firm lives off your settlements — the money has to come from somewhere. If you are told you pay nothing, the fee is sitting somewhere else: in your second payout of the month, in the rental, in "document handling". Ask for the price list and work out what is left after a full week, not after one delivery.
A "registration fee", a "place in the fleet" fee, an "account activation" fee, taken in advance before you hold a single document. Once that transfer is gone you have neither a contract nor a receipt for anything specific.
If the document does not spell out in black and white what the settlement fee is and which deductions are allowed, it is not a contract, it is a blank cheque. The same goes for a line saying "in line with the current price list" when no price list is attached.
"You will sign here", "it is a standard document", "we will send it after verification". An honest firm has one PDF and sends it in a minute. Never sign something you have not read calmly beforehand.
With no transfer and no statement you cannot prove what you earned — not to a bank, not to an office, not in a dispute with the partner themselves. For a foreigner that can bring the whole paperwork trail down, because a proof-of-income certificate comes out of settlements, not out of stories.
How to spot a firm worth staying with
This is not a wish list — it is what the biggest firms on the Polish market already treat as normal. If something here is missing, ask why, straight out.
Daily, weekly, monthly or on demand — with our partner also by BLIK, with the cash out of an ATM and no waiting for a transfer. The first money can reach you the day after your first delivery. Just check what the second and third payout in the same month cost.
The partner's app on iOS and Android: earnings, payouts, contracts, invoices, a support chat, vehicle booking. Without it, every question about one line on a settlement ends in a phone call and "we will get back to you".
Our partner runs eleven offices across Poland — among them Warsaw, Kraków, Wrocław, Poznań, Gdańsk, Łódź, Katowice, Lublin, Białystok and Rzeszów. With a disputed settlement or a blocked account, a conversation on the spot often beats a week of e-mails.
Service in Polish, English, Ukrainian, Russian and Turkish, seven days a week, plus help getting the documents you need to work and live here legally. For a foreigner that usually counts for more than the price of a settlement.
Delivery e-bikes from 210 zł a week, an electric car in Warsaw from 150 zł a week. With cars the rental covers servicing, tyres, inspections, third-party and comprehensive insurance and a replacement while yours is off the road. The price depends on the city, and on some schemes the deposit can be paid off in instalments.
With our partner that is 100 zł for every person you bring in, plus 10 zł a week for each one who stays active. Get the terms in writing — bonuses like this often hang on a number of completed deliveries.
A medical card, discounts on fuel and food, an insurance offer for your own vehicle. Pleasant to have — but never a reason to shrug off heavy deductions.
Things you only find out when the settlement lands
The settlement fee can keep running through a week with zero deliveries on it. At some firms the account has to be suspended, and starting it up again is charged separately — ask about that before you sign, not when you get back from holiday.
Sometimes the first settlement of the month is free and every one after it is not. If you cash out weekly, that multiplies the bill by four, while the same firm's advert still promises free settlements.
VAT can legitimately show up in deductions only where the app pays the partner a gross amount. In practice that means Uber Eats (23%, reverse charge), while in Glovo and Stuart the deduction is zero, because the figure in the app is already net. And one bit of arithmetic that is easy to forget: 100 zł gross contains 18,70 zł of VAT, not 23 zł.
Cash from Glovo never passes through the partner at all — it is settled daily through glovocash.pl. If something does not add up there, your partner cannot fix it; Glovo support handles the case. Bolt Food is the other way round: cash comes off your weekly balance and appears in deductions as a cash balance correction.
The bag is not always a gift. In Bolt you pay for it and it carries a deposit that comes back within 3 working days of your account closing. In Uber Eats with our partner it costs 120 zł and the full amount comes back once you start. And Wolt neither sells equipment nor issues it.
Blocking an account is the app's decision, not the partner's. Bolt Food is the only one that states a threshold outright — 80% of offers accepted, and a low rate is on the official list of reasons for a block. Uber Eats has no acceptance threshold at all. Changing fleets undoes none of this.
What you are actually paying the partner for
The settlement fee is usually a flat amount per period rather than a cut of your earnings — percentages belong to the taxi world, or to a contract that bundles in a vehicle and therefore the cost of the car or the bike. With our partner it is 29,99 zł a week for one app and 49,99 zł if you settle two or more. Pyszne works differently: the first settlement of the month costs nothing, as long as you take your money once a month. How many times a week you cash out changes nothing here — the rate is the same whether you take the money out daily or once a week. Check that everywhere, because at some firms every additional payout is charged separately. When you compare firms, do not ask about the headline rate but about everything that comes with it: rental, the bag, certificates, the annual PIT, restarting an account after a break. Describe a typical week of yours — how many apps, how many deliveries, how many payouts — and ask two or three firms to price exactly that. The numbers that come back usually differ far more than the price lists on their websites.
Changing partner app by app — how long it takes
This is the question that comes up most often, and the answer is different in every app. Uber Eats is almost instant: the new firm adds you to its account or sends an invitation, confirmation usually lands the next day and your payouts are back to their normal rhythm the day after — the fastest switch on the market. Glovo takes two or three days, costs nothing, and you do not even have to tell your current partner; the new firm files with Glovo on your behalf and keeps an eye on the deadline. Bolt Food fits inside a single day — the move to a new fleet is confirmed through a request to the support team in the Bolt app, and you do not open a new account. Wolt is the slowest and the most formal: the change only takes effect on the first working day after the month closes, and both partners have to file — the old one releases you, the new one takes you on. So if you agree terms with a new firm in the middle of March, the old one settles you to the end of March and the new one takes over on 1 April. In none of the four apps does the switch itself cost a single złoty.
Your payout is late, or there is a deduction you do not understand
Instead of making a fifth phone call, work through this in order. 1. Check the numbers against the source — every app shows its own earnings summary, and that is the one record that does not depend on your partner. Watch out in Uber Eats: the amount you see when you accept a job is net, while the earnings summary is gross, so those two will never line up exactly. 2. Ask for a written statement with every deduction itemised — without it the conversation just goes round in circles. 3. Check the VAT, because that is where money disappears most often: reverse charge applies to Uber Eats, while in Glovo and Stuart the VAT deduction is zero, so anyone charging it there is charging it to you. 4. Handle cash separately: in Glovo it runs outside the partner, through glovocash.pl, and the partner cannot fix mistakes in it — only Glovo support can; in Bolt Food it comes off the weekly balance as a cash balance correction. 5. If the money is still missing after the statement, complain through a channel that leaves a trace — e-mail or the in-app chat, not a phone call — and go to a physical office if the firm has one. 6. In parallel you can start moving to another fleet: the account is yours and the switch costs nothing. Just do not end the old contract before you have the outstanding payout — that firm is the one closing your current settlement period.
What happens to your account and your last settlement
Your app account stays yours. There is no new registration, no going through recruitment from scratch, no losing your delivery history, your stats or your time on the platform — the only thing that changes is which company is listed as your fleet. Bolt Food works exactly like that: the courier moves to the new fleet on the existing account, history and bonuses included. You normally do not lose a day of riding either; the one exception is Wolt, where you simply wait for the first day of the new month. Then there is the money: the current settlement period is calculated and paid out by your old firm, so do not terminate your contract with them on your own until you have seen that last transfer. Money first, paperwork after. And if you rent a vehicle or a bag from them, agree the return date and the deposit refund separately — none of that happens automatically along with the switch.
Switching fleets step by step — a separate guide for every app →
Choosing or changing a partner — 3 steps
From two or three firms, and always for the week you actually ride: how many apps, how many payouts a month, whether you rent a vehicle. Only numbers like that can be compared.
A copy to read at home, then sign online — no office visit. You do not cancel the old contract at this stage.
They are the ones dealing with Glovo, Wolt, Uber Eats or Bolt Food. You keep riding on your own account and wait for confirmation — anywhere from a day to the start of the month.
Who this page is for
What you need before a partner can register you with an app
All four apps require it. Nothing cuts you off at the other end.
An identity card or a passport, and for foreigners also proof of legal stay: a karta pobytu (residence card), a visa or PESEL UKR.
Android or iOS. You work in the courier app, not the customer one — in Uber Eats that means Uber Driver, in Wolt a separate app for partner couriers. Setting it up happens during activation.
Pedal bike, e-bike, scooter or car — that part is entirely up to you. With no vehicle of your own, our partner rents delivery e-bikes from 210 zł a week (Warsaw, Poznań, Wrocław, Łódź, Bydgoszcz and the Tricity among others), and an electric car in Warsaw from 150 zł a week.
No restaurant will hand an order to a courier without one. Uber Eats accepts any bag, even one branded by a competitor — with our partner it costs 120 zł and the whole amount comes back once you start working. Wolt does not sell equipment at all, so there the bag is either the partner's or your own.
Riding a bike or an e-bike? Then it makes no difference whatsoever.
That is where the partner's transfers go. Even if you cash out with BLIK and collect the money from an ATM, you still need one.
One contract, several apps at once
Through a single partner you can ride for several apps at the same time and keep every settlement in one place. It is just worth knowing what pairs with what: Uber Eats and Uber share one account, so you cannot do deliveries and rides at the same time, while Bolt Food and Bolt are two separate accounts and two separate registrations. Bolt Food also tends to be a typical second or third app, because the order pool there is smaller than elsewhere. Below are the pages that help you put a set together for your city and your vehicle.
The questions we get asked most
How long does changing settlement partner take?
Anywhere from a day to the start of the next month, depending on the app. Uber Eats: practically straight away, confirmed usually the next day. Bolt Food: one day. Glovo: two or three days. Wolt: only from the first working day after the month closes.
Do I have to tell my current firm that I am leaving?
In Glovo you do not — the new firm files the request. In Wolt there is no way around your current partner, because both sides file at the same time. In Uber Eats and Bolt Food the new partner runs the process, but detaching you from the old fleet still goes through app support.
Will I have to set up a new account in the app?
No. You carry on with the one you have — in Bolt Food with all your history and bonuses. Ratings, stats and time on the platform belong to the courier account, not to the fleet, so they do not vanish when you move.
What does moving to another firm cost?
The apps charge nothing for it. Any cost can only come out of your old contract — which is exactly why you ask about penalty clauses and notice periods before you sign, not on the day you leave.
What about money my old firm still owes me?
They close the current period and they pay it — the new fleet will not take that debt on. For that one reason the order is fixed: last transfer first, then end the contract.
My partner is not paying and not answering. What now?
Get the statement in writing, compare it with the earnings summary inside the app itself, file a complaint through a channel that leaves a trace, go to the office in person — and start the move to another fleet alongside all of that. The full order is set out above, in the section on late payouts.
Can I ride without a partner at all?
In Wolt and Bolt Food, no — neither platform contracts with couriers directly. Uber Eats no longer has direct B2B. Glovo is the exception: since summer 2026 it takes either an umowa zlecenie through a fleet or your own business. For most people running a business is the pricier and slower route.
I am changing partner, but they were the ones sorting my work permit paperwork
The new firm becomes the party to your contract, so the documents that make your work legal go through them too — sort that out before you file for the switch. While you are at it, check what languages support answers in: with our partner it is Polish, English, Ukrainian, Russian and Turkish.
Choose a partner, or move over to ours
Leave your details — an adviser will check which app you ride for, tell you how long the switch will take and go through the questions on this page with you.
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